Visa School of Public Policy Facilitators


Pauline Sahetapy

Pauline Sahetapy

With more than 30 years in the payment business, Pauline’s experience cover many areas such as Business Development, Operations, and Education. Her clients include financial institutions as well as numerous government agencies in Asia Pacific and Central Europe Middle East Africa (APCEMEA) Regions.

She joined Visa International in 1982 and has held several positions throughout her career starting as a Member Services Manager responsible for implementation and operations of clients’ issuing and acquiring programs. Subsequently, she was promoted to Country Manager for Malaysia, Indonesia, Philippines and Guam in 1995 where she managed the business development and key strategies for those countries.

She then joined the Member Education Department, where she was instrumental in raising the profile of the department through the creation of what is now the Visa Business School. As Director of the School she expanded the curriculum by introducing new and enhanced training initiatives aimed at increasing our clients’ profitability.

Since 2010, she has started to focus on government engagement education programs and to date have trained over 1300 delegates representing various government organizations in 38 countries in AP and CEMEA regions.

As of March this year, the Visa School of Public Policy was established to provide the required focus to facilitate opportunities for government
education engagement and regulatory dialogue.

Pauline is based in Singapore, married with two wonderful daughters.


Majeed Hujair

Majeed Hujair

With experience that spans over 25 years in payments industry, Majeed Hujair has joined the School of Public Policy as part of the Visa Global Public Policy Department in July 2015 for Central & Eastern Europe, Middle East & Africa - CEMEA. Based in Dubai, UAE, in his current role, Majeed is responsible for the School of Public Policy’s educational engagements with government agencies, and other relevant players within the payment ecosystem in the CEMEA region.

In 2005 he joined Visa as Country Manager for Kuwait, and later he assumed the responsibility of managing Bahrain and Oman markets. During these ten years as Country Manager, Majeed played a key role in leading and developing the business and relationships with Visa’s clients, including financial institutions and governments authorities.

Before joining Visa, Majeed worked with American Express for 16 years within Middle East & North Africa, based in Bahrain. At American Express, his last role was Regional Head of Business Development, responsible for developing and implementing card strategies through alliances with financial institutions. Prior to this, he was Head of Commercial Products, where he played a vital role in creating and leading the department for the MENA region.

Majeed is a father of two children and holds an MBA degree from American University in Dubai.


Manjit Kaur

Manjit Kaur

Manjit is a seasoned learning and development practitioner with more than 30 years of experience in designing, developing and delivering a wide range of programs facilitated over many different delivery channels.

Her areas of expertise include global and regional organizational development projects encompassing people development, operations excellence, business frameworks as well as internal and external service culture.

Her exposure to the payments industry include 13 years in the Visa Business School spent designing, developing and delivering core programs as well as spearheading key regional and global training and educational projects targeted at Visa’s financial industry clients.

Manjit has also been instrumental in streamlining business processes for a regional business outfit and helped increase profit margins by 200% over four years.

She’s now proud to be part of the Visa School of Public Policy’s team responsible for the design, development and delivery of educational engagements for government and public sector stakeholders within Asia Pacific.

Manjit is a prolific reader and writes in her spare time, contributing articles to areas that are of special interest to her. She is actively involved in community work and is passionate about continuous human capital development and skills upgrade for sustainable and inclusive economic growth.